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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will appear. It contains elaborate info about all the operations that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge library of instructional video clips demonstrating how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers real solutions. We frequently update our Frequently Asked Questions database with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and ready to help you with any issue. Each trouble ticket you open will be responded to within 60 minutes (the average support ticket response time being approximately twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 49519

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com